Return and Refund Policy
At Amrithya, customer satisfaction is our top priority. If you are not completely happy with your purchase, we provide a fair and transparent return and refund process.
Return Eligibility
- Returns are accepted within 7 days of delivery.
- Products must be unopened, unused and in their original packaging.
- For health and safety reasons, opened or partially used supplement products cannot be returned.
- Returns are also accepted if you receive the wrong item, a damaged product, or an expired product.
Non-Returnable Items
- Opened, used, or tampered supplement products.
- Items returned after the 7-day return window.
How to Request a Return
- Contact us by email at business@amrithya.com or call us at +919372667330 within 7 days of delivery.
- Provide your order number, reason for return and supporting photos (if applicable).
- Our support team will confirm eligibility and share the return shipping address.
Return Shipping Costs
- If the return is due to our error (wrong, damaged, or expired item), we will cover the return shipping.
- If the return is due to personal reasons (e.g., change of mind), the customer will be responsible for return shipping costs.
Refund Process
- Refunds will be processed once the returned item is received and inspected.
- Approved refunds will be issued to the original payment method.
- Refunds typically take 5–7 business days to appear in your account.
- Original shipping fees (if any) are non-refundable, unless the error was ours.
Replacements & Exchanges
- If you receive a damaged, defective, or incorrect item, we will arrange a replacement at no additional cost.
- Exchanges for different products are not available. Please return the item (if eligible) and place a new order.